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After buying a ticket, within 10 minutes the system automatically sends the ticket, together with an invoice on your e-mail address that was entered during payment. When checking e-mail, be sure to check your spam folder because in certain situations an email with a ticket can end up in these folders.

In case you do not find the e-mail with the ticket and the invoice in the spam folder, please contact customer service via the form for technical support.

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Article ID: 7
Category: Knowledgebase

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